- About Riviera Elite
About Riviera Elite.
We look forward to taking you out on the water for an unforgettable experience, but first, here is some information about our company.
We want you to see you again!
We want you to have such a good time that you want to come back to sail with us and recommend us to your friends. We love our job in paradise and have learned over the years that if you are happy then we’re even happier!
We promise to do everything we can to make sure you’re having a great time on your tour and below we have listed 6 promises that we are committed to fulfilling to you as our guest.
Riviera Elite has been offering private yacht and catamaran charters for 10 years and we’re a registered company fulfilling all necessary requirements, permits and insurances needed to offer chartered tours.
Our address is:
- Riviera Elite Private Yacht Tours (DBA)
- Ruta Riviera Maya S. de R.L. de C.V. (Business name)
- Business ID: RRM140926BZ5
- Centro Comercial Marina
- Manzana 33, Lot 9, Local 12
- Puerto Aventuras, Solidaridad.
- Postal code 77733, Quintana Roo, México
We are insured with Allianz Seguro and Thona Seguros and copies of our insurance policies can be provided if needed.
Conveniently located in the Riviera Maya
We specifically chose to operate out of the Puerto Aventuras marina for its convenient location. Puerto Aventuras has the closest commercial marina to both Playa Del Carmen and Tulum, right in the middle of the two just a 30-minute drive from each town, making it fast and easy for our clients to get to us.
The marina of Puerto Aventuras is located in a gated and very safe condominium area with lots of parking spaces and other amenities making it an ideal place for us to operate from.
- Here are the driving distance from Tulum with Google Maps.
- Here are the driving distance from Playa Del Carmen with Google Maps.
We also offer private roundtrip transportation from any location in the Riviera Maya directly to our vessels and back after your private charter ends starting at $160 USD. Please click here for more information.
Who takes care of you on the water?
At Riviera Elite we pride ourselves on hiring local people. We seek out those who are very knowledgeable about this region and who are experienced on the water. All of our yacht captains and crew members are mainly from the Riviera Maya area and have grown up sailing. This means they all have sailing licenses as either crewmates or captains and are all expert sailors and fishermen.
Our crew has also worked in tourism for many years and so they know the value of outstanding service and how to offer it in all aspects of our company. More importantly, since they’re expert sailors, you’re guaranteed a high level of safety which is the most important factor when you trust us to take you out on a private charter. Come on the water with us! We’re waiting for you.
Who do you talk to when reserving a private charter?
We have a hardworking team of Riviera Elite staff to help answer your calls and questions. You may contact us via phone, iMessage, WhatsApp, and email when inquiring about a private charter with us.
We’ll do our utmost to make sure you’re well-informed when booking with us. We are committed to making your experience a special one and we go out of our way to make sure you have a great time since you book and until you leave.
If you need something in particular or special for your charter, please let us know and we will do our best to make it happen!
OUR PROMISE TO YOU
Everything described on this website and in our promotion material is accurate and guaranteed. Our yachts, the tour durations, the destinations, food and drinks match the experience you will have when you embark on a tour with us.
Professional, safe, fun & great service.
These are some of the most important qualities of a good experience and we are committed to making sure you receive excellent customer service when choosing us.
Our main goal is to provide a great product, customizable outings, and quality upgrades so you’ll want to return and tour with us again.
Tours that fit all budgets
We want to take you out and give you a great experience! If you don’t find an option that suits you, tell us your budget and we will try our best to match it.
Good value for money
When you choose one of our private tours you will see that the price per person is very reasonable when you compare it to a group going out for a night on the town with dinner and drinks.
We deliver a VIP experience
If you’re looking for exceptional VIP service, look no further. We can offer you a private chef, onboard masseuse, premium alcohol, exclusive beaches and locations only accessible by boat. Contact us and let us provide you with a real VIP service!
Our Review Awards.
Click here to review our TripAdvisor reviews.