Here are some of the most common questions we get asked when clients book our tours.
If you have a question
or concern that is not answered here, please contact us directly.
We are happy to issue you a 100% refund if you or someone in your tour group has tested positive for COVID-19 and can provide the individual(s) test result and flight ticket showing the overlap with their required quarantine and the Riviera Elite tour reservation date.
Otherwise, we will be happy to place a hold on your deposit as long as you meet at least one of the following criteria and can provide proof:
1) Hotel-related: The hotel or resort cancels your reservation, there’s a hotel closure due to a Covid breakout, or another “stay-at-home” order that requires the hotel to be close to all visitors.Yes, we do accept BitCoin and USDT as payment, please contact us for further details.